FAQs
Frequently Asked Questions
Welcome to the Crown Eighty8 FAQ page, where we address some of the most common queries about our products and services. If you have a question that isn't covered here, please don't hesitate to reach out to our friendly customer service team for assistance.
We recommend measuring your head circumference using a flexible measuring tape. Start at your forehead hairline, around the back of your head, and back to the front hairline. Consult our sizing guide for more detailed instructions.
Yes, our wigs are crafted from high-quality synthetic or human hair, allowing you to style them just like your natural hair. However, please follow the care instructions provided to maintain the integrity of your wig.
Proper care is essential for maintaining the longevity and beauty of your wig. We recommend gently brushing your wig with a wig brush or wide-tooth comb, storing it on a wig stand when not in use, and washing it with mild shampoo and conditioner as needed. Refer to our Wig Care Guide for detailed instructions.
Yes, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, please contact our customer service team within 14 days of receiving your order to initiate a return or exchange. Please note that certain conditions may apply, so be sure to review our Return Policy for more information.
At this time, we do not offer custom wig services. However, we continuously update our collection with new styles, colors, and textures to ensure that you find the perfect wig to suit your needs.
Shipping times may vary depending on your location and selected shipping method. Once your order has been processed, you will receive a shipping confirmation email with tracking information. Please refer to our Shipping Policy for estimated delivery times.
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.
Absolutely. Many of our customers purchase our wigs as a solution for hair loss due to medical conditions or treatments. Our wigs are designed to provide comfort, confidence, and a natural appearance for individuals experiencing hair loss.